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File formats


There are various types of file formats that we accept. However, we highly recommend a high resolution JPEG file as it is the most used and most widely accepted image format with around 2 - 10MB in size.

Below is a list of file formats we accept:


JPEG is short for Joint Photographic Experts Group, and is the most popular among the image formats used on the web. Almost every digital camera can shoot and save in the JPEG format. JPEG is very web friendly because the file is smaller, which means it takes up less room, and requires less time to transfer to a site. 

Note: If you are trying to save an image in the JPEG format, make sure you choose the highest quality compression, to limit data loss.


TIFF is popular with users in the graphic design, publishing and photographic industries. It is also popular among Apple users.

The TIFF image format is easy to use with software that deals with page layout, publishing and photo manipulation. It is the perfect format for graphic storage, processing and printing.  

Note: If you are trying to save an image in TIFF format, make sure to untick the option of keeping layers. Keeping layers will mean a very large file and very long transfer times, huge disk space consumption and slow loading times.  This can make processing more complex for our Designers.


Although we can accept PNG files, this file type is not recommended for print graphics, and not all web browsers will support this file type. Ideally we would prefer that you send us JPEG files instead.

Received PNG files are converted to JPG on our system. Any transparent layers in a PNG image will be converted to white automatically.

Other file formats we accept : BMP & GIFF

File formats we do not accept

RAW - online software is available to convert from RAW to JPEG

PDF - online software is available to convert from a PDF to JPEG

PSD - online software is available to convert from a PSD to JPEG



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