Knowledge Base

Getting Started

• How can I contact you
• Choosing the best images for printing
• What size image do I need to upload?
• Do I need a digital file?
• File formats
• Maximum file size that I can upload

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Billing, Payment and Invoicing questions

• What payment methods do you offer?
• Bank Deposit Details
• Vouchers and Gift Certificates
• Groupon Promotion
• $10 off first order - help, I have lost the code!
• Payment and Security

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Shipping and delivery of orders

• Shipping and delivery of orders : General questions
• Shipping mixed items
• Express shipping
• Delayed delivery
• Valentine's Day Delivery schedule
• Mothers Day delivery

See all 8 articles

Product and Service information

• What printers do you use
• What is the largest size canvas I can order?
• Custom size canvas information
• Canvas Product Information
• Framed Photo Prints
• Acrylic Product Information

See all 17 articles

Photography - FAQ

• Dark images - why they don't print well

After Sales Support

• Help, I have used the incorrect email address to place my order
• Can I reproduce an old order?
• Why is my canvas not as bright and colourful as my image?