Welcome to our Help Center
How can I contact you
Choosing the best images for printing
What size image do I need to upload?
Do I need a digital file?
Maximum file size that I can upload
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Billing, Payment and Invoicing questions
What payment methods do you offer?
Bank Deposit Details
Vouchers and Gift Certificates
$10 off first order - help, I have lost the code!
Payment and Security
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Shipping and delivery of orders
Shipping and delivery of orders : General questions
Shipping mixed items
Tracking does not exist!
Valentine's Day Delivery schedule
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Product and Service information
What printers do you use
What is the largest size canvas I can order?
Custom size canvas information
Canvas Product Information
Acrylic Product Information
HD Metal Product information
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Photography - FAQ
Dark images - why they don't print well
After Sales Support
Help, I have used the incorrect email address to place my order
Can I reproduce an old order?
My order has arrived and is damaged
Why is my canvas not as bright and colourful as my image?