Covid 19 Shipping update and delivery impacts
Please be aware that ALL couriers are experiencing high demand across their networks, for both national and international deliveries. This is due to -
- reduction in air freight capacity and passenger flights
- a significant increase in parcel volumes
- hygiene and social distancing requirements in ALL courier networks
We do not guarantee delivery time frames and the dates below are to be used as a guide only.
Please note the following:
Orders must enter PRINTING STATUS before midnight of the date listed below.
If your images are blurry, we can not be held responsible if you miss the cut off dates. Please use the "preview at print size" function to check clarity of images at the chosen print size. We will do everything we can to assist you in getting your orders through our system. Ticket response times during busy periods can be up to 24 hours. If you need to contact us urgently, please use the Live Chat button or call us via the numbers listed on our contact pages.
DELIVERY IN AUSTRALIA
| Product | Delivery location | Postal service |
Last order date |
Est. Delivery date |
| Canvas & Gifts | QLD - Metro | Standard service | 1 Feb | 10 Feb |
| Express service | 3 Feb | 10 Feb | ||
| QLD - Regional | Standard service | 30 Jan | 10 Feb | |
| Express service | 2 Feb | 10 Feb | ||
| NT - Metro | Standard service | 30 Jan | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| NT - Regional | Standard service | 20 Jan | 10 Feb | |
| Express service | 1 Feb | 10 Feb | ||
| NSW - Metro | Standard service | 1 Feb | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| NSW - Regional | Standard service | 1 Feb | 10 Feb | |
| Express service | 2 Feb | 10 Feb | ||
| WA - Metro | Standard service | 30 Jan | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| WA - Regional | Standard service | 30 Jan | 10 Feb | |
| Express service | 2 Feb | 10 Feb | ||
| TAS - Metro | Standard service | 30 Jan | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| TAS - Regional | Standard service | 30 Jan | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| ACT - Metro | Standard service | 1 Feb | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| ACT - Regional | Standard service | 1 Feb | 10 Feb | |
| Express service | 2 Feb | 10 Feb | ||
| VIC - Metro | Standard service | 1 Feb | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| VIC - Regional | Standard service | 1 Feb | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| SA - Metro | Standard service | 1 Feb | 10 Feb | |
| Express service | 3 Feb | 10 Feb | ||
| SA - Regional | Standard service | 1 Feb | 10 Feb | |
| Express service | 2 Feb | 10 Feb | ||
| Metal & Acrylic | Non tracked service | 30 Jan | 12 Feb | |
| Express service | 30 Jan | 12 Feb |
DELIVERY IN NEW ZEALAND
| Product | Delivery location | Postal service | Last order date | Est. Delivery date |
| Canvas & Gifts | NZ - all locations | Standard | 6 Feb | 12 Feb |
| Canvas Floating Frame | NZ - all locations | Standard | 27 Jan | 12 Feb |
| Photobooks | NZ - all locations | Standard | 27 Jan | 12 Feb |
| Acrylic & Metal | NZ - all locations | Standard | 6 Feb | 12 Feb |
| Pillows | NZ - all locations | Standard | 27 Jan | 12 Feb |
DELIVERY IN THE USA/CANADA
| Product | Delivery location | Postal Service | Last order date | Est. Delivery date |
| Canvas std size | USA | Standard tracked | 27 Jan | 12 Feb |
| Canada | Standard tracked | 22 Jan | 12 Feb | |
| Canvas Custom size | USA | Standard tracked | 22 Jan | 12 Feb |
| Canada | Standard tracked | 22 Jan | 12 Feb | |
|
Acrylic 30x30, 30x45, 45x30, 40x50, 50x40, 50x75,75 x 50, 30x90, 90x30 ** all other sizes - TBC |
USA | Standard tracked | 27 Jan | 12 Feb |
| Canada | Standard tracked | 22 Jan | 12 Feb | |
| Metal | USA | Standard tracked | TBC | TBC |
| Canada | Standard tracked | TBC | TBC |
DELIVERY IN THE UK AND EUROPE
| Product | Delivery location | Postal Service | Last order date | Est Delivery Date |
| Canvas | UK & Europe | Standard tracked | 18 Jan | 12 Feb |
| Canvas Custom Size | UK & Europe | Standard tracked | 18 Jan | 12 Feb |
| Acrylic | UK & Europe | Standard tracked | TBC | 12 Feb |
| Metal | UK & Europe | Standard tracked | TBC | 12 Feb |
DELIVERY HONG KONG, PHILIPPINES, SINGAPORE
| Product | Delivery Location | Postal Service | Last order date | Est delivery date |
| All Products | Hong Kong | Standard tracked | 17 Jan | 12 Feb |
| Philippines | Standard Tracked | 17 Jan | 12 Feb | |
| Singapore | Standard tracked | 17 Jan | 12 Feb |
Although every effort is made to deliver your item on time, please ensure you read our shipping policy here
We DO NOT offer compensation or refunds for late deliveries as we rely on third party couriers to deliver in a timely manner